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Government information and advice.
Rowan CloseWatlingtonKing's LynnNorfolk, PE33 0TUTel: 01553 810253
This is a dispensing practice and most of our patients can therefore collect their medication from the medical centre rather than having to make a trip into town. We offer a delivery service for some patients, please speak to dispensary for details.
Repeat prescriptions may be requested in the following ways:
Please note we are unable to accept requests by telephone.
In accordance with NHS regulations we are only able to supply one month's supply of each medication per prescription; in exceptional circumstances, for example holiday abroad, additional packs may be allowed.
Patients on repeat medication will be asked to see a doctor, or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.
In December TPP (The system supplier) made some changes to SystmOnline for Repeat Medication ordering. To order medication, log on as usual, click on "medication" (left hand side of home page), then click on "medication" again (left hand side of home page). Another screen will appear and this is where you can type a message (should you need to) then click "request medication" for a second time.
PLEASE DO NOT CLICK ON "MAKE CUSTOM REQUEST".
Please call the surgery if you are still having problems. We apologise on behalf of SystmOne!
Following our recent computer upgrade at the surgery we are now pleased to launch our online repeat prescribing service.
* At this time we are only able to accept Passports and Photocard Driving licenses for identification purposes. We are working with the providers to find an alternative and will update this page accordingly. Click here for the application form.
Please allow 3 working days for your request to be processed. Any problems please telephone the surgery.
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